Returns Policy

Your satisfaction is our commitment

We strictly control product quality with multiple inspections before delivery, ensuring fine craftsmanship of every car model. We offer professional after-sales service for original manufacturing defects within seven days after receipt.

✅Eligible for Return / Exchange

✓Product has quality defects or damage
✓Item received differs significantly from description
✓Damage caused during shipping
✓Wrong item sent or items missing

❌Not Eligible for Return / Exchange

✗Damage caused by misuse or user error
✗Request made after the 7-day window
✗Item has been opened/used (for specific products)
✗No valid proof provided

Return / Exchange Process

Submit Request

Go to My Orders, find the order, click Request Return/Exchange, describe the issue, and upload photos.

Review

Our team will review your request within 1 business day and confirm the resolution with you.

Ship Back

Once approved, ship the item back to the specified address. Return shipping is covered per policy.

Inspection

After receiving the returned item, we'll complete inspection and process the refund or exchange within 3 business days.

💳 Refund Details

•Refunds are returned to the original payment method
•Bank processing typically takes 3–5 business days
•Refund amount is based on actual amount paid; shipping deducted per policy

Have questions? Pleasecontact us